The problem
On-premise fare collection platform infrastructure gets outdated, is costly to maintain, and limits access to important data insights. Updates and configuration are time-consuming, security may become compromised, and third-party integrations are complicated when systems are housed on garage data systems and network manager terminals.
Our solution
Genfare is evolving the Genfare Link platform to a fully cloud-based software-as-a-service (SaaS) solution; part of our ongoing commitment to provide reliable, modern, and future-ready fare collection systems that meet the growing needs of our agencies and their riders. By moving to the cloud, Genfare Link will deliver improved scalability, performance, and long-term sustainability for your operations.
Stronger data security
Cloud hosting protects your data with advanced encryption, regular backups, and instant recovery—eliminating reliance on aging on-premise systems.
All data in one place
Transaction, ridership, and device monitoring data from fareboxes, mobile apps, e-Fare portals, and retail channels are consolidated in one secure, centralized location.
Reduced IT burden
With no on-site servers to maintain, your agency’s IT resources can focus on higher-value priorities.
Continuous updates
The cloud allows Genfare to deliver ongoing enhancements, security patches, and feature updates automatically—without hardware refresh cycles or system downtime.
Say hello to Genfare Link
Genfare Link has been reimagined from the ground up as a cloud-based, one-stop fare collection platform. As a centralized back office including dynamic reporting dashboards and real-time maintenance monitoring, Genfare Link is the only platform agencies need.
Position your agency for future enhancements and operational efficiency with a cloud-based platform.
Cloud-based platform
We first approached this as something that was going to enhance VIA’s operations and give back time to our ... staff, but there were all these enhancements that would give back time to other departments as well, and allow us to better serve our customers. It blossomed into more. We've never had that line of sight before.
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Journey with Genfare
We want to elevate transit, not just for riders, but also for the agency and the whole community. Learn how Genfare can help your agency increase ridership and raise revenue with our simplified, empowered, and connected equitable mobility solutions.