<span class="archive__title-prefix>Posts Categorized:</span> Genfare Link

The widespread adoption of automated fare collection technology has enhanced the rider experience, reduced dwell times, and freed up bus operators to focus on the road and not the farebox. While modern fareboxes are a big part of this equation, they are just one small piece of extensive backend and on-the-ground infrastructure and operations that […]

Your transit agency’s operations team is responsible for the practical aspects of delivering transit services to your riders. They’re the boots on the ground responding to and resolving unexpected circumstances across the agency to avoid service disruption. A typical day includes managing the buses, drivers, schedules, safety, and performing customer service. They work in roles […]

Serving riders calls for data that provides meaningful insights into your community, both today and in the future. Knowing which routes people are taking, how they are paying, how many transfers are required per trip, and how demographics shift over time are paramount to optimizing service and restoring ridership. You need to meet people where […]

If your transit agency has been considering transitioning your fleet to a cloud-based reporting system, you’re in good company. Agencies that have already made the switch are finding that a cloud-based, one-stop fare collection platform is a win for everyone. Agencies benefit from better data for insights into their system, real-time alerts if issues arise, […]