April 01, 2016
The PEM1 is no longer being manufactured. This product has been officially sunset by Genfare. As a result, the equipment and software is no longer upgradable.
We recommend upgrading your equipment to one of many Point of Sale devices to ensure service and serviceability. Please contact your sales point of contact to review your
options. Should you need additional contact information on your sales representation, go to https://www.genfare.com/rep-locator.
Genfare will continue to service and provide replacement parts for as long as they are available. Should you need to replace a part please contact your customer service representative. If you are looking to repair a component please contact us for a return authorization (RMA).