October 03, 2016
The DCU has been officially sunset by Genfare. This End of Life Announcement (EOL) is to notify our clients the equipment and software is no longer upgradable.
We recommend upgrading your equipment to an Operator Control Unit (OCU) solution to ensure service and serviceability. Please contact your sales point of contact to review your options. Should you need additional contact information on your sales representation, go to https://www.genfare.com/rep-locator.
Genfare will continue to service and provide replacement parts for as long as they are available. Should you need to replace a part please contact your customer service representative. If you are looking to repair a component please contact us for a return authorization (RMA). For additional details, go to https://www.genfare.com/return-authorization-process.